Kazee Desk
One queue. Clear ownership.
Bring email, SMS and live chat into one support queue. Agents can work to SLAs, use saved replies and macros, publish help articles, and send CSAT surveys when a case closes.
- Email, SMS & live-chat tickets
- SLAs, macros & saved replies
- Knowledge base & CSAT
Part of Kazee
Most work crosses team lines.
Use Desk on its own, or pair it with the Kazee products that handle the next part of the job.
Get started
Ready to untangle the tools
your team uses?
We are bringing teams on in small groups. Tell us where the work is getting stuck and we will show you the Kazee products that fit.